IN EACH CASE, KNOWING WHAT LEAN TOOLS AND SKILLS ARE APPROPRIATE
As the saying goes, “when all you have is a hammer, everything looks like a nail”. In a lot of cases, a lean expert following a “set play” approach will lead to mediocre results. Within LMAC, our biggest point of difference is the talent we recruit.
Our consultants are results proven in lifting operational performance to industry best. They know how to build a bespoke programme tailored to each organisation’s needs using appropriate tools and approaches in specific industry types.
In a recent poll of our current and past clients, the ability of our consultants to “fit in well” was ranked more important than any other attribute. We’re told of previous engagements where a consultant was aloof, and failed to translate high ideals into reality. That’s why we only recruit consultants with significant leadership skills.
Teaching lean tools is easy, moving people to embrace them is quite another thing.
Watch this client’s story, it displays some differences in our approach
STRATEGIC OPERATIONAL PERFORMANCE
Many organisations are failing to extract anywhere near the full benefits of the lean principles and tools because they introduce lean as a side project. There are often benefits manifested, but these can be quite random, and they often don’t align with key business necessities.
At LMAC, we don’t judge success upon whether some improvements have been made, after all, some benefits may not be enough. Our lean experts take a different approach by understanding what the client’s business really needs to do in order to achieve high level operational objectives.
Strategically woven, lean initiatives will deliver so much more to an organisation – on many occasions, our lean experts have engaged with 2nd or even 3rd attempt lean organisations, and proven that if a strategic approach is followed, then operational performance can be transformed not merely improved.