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OUR TWO PENNIES

EVOLUTION OR REVOLUTION: WHICH APPROACH IS THE BEST?

  We are told that the next industrial revolution is looming and that artificial intelligence threatens our jobs. But when? And what should organisations be doing now? Nigel Reaney, CEO of LMAC, examines the issues   Disrupters are all around us. Uber, Space X,...

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INDUSTRY 4.0 EVOLUTION OR REVOLUTION

  Industry 4.0 is the buzz phrase on the street. Leaders across many industries are talking about it. But is it all it’s cracked up to be? There is no doubt that technologies are developing faster now than at any other time in recent history, but the fact that we are...

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JULIETTE FOSTER INTERVIEWS LMAC CONSULTING

As experts in high-performance business, LMAC Consulting helps organisations compete by developing their strengths and competitive advantages. Rather than just showing you how to use performance improvement tools, our consultants have the necessary industry and...

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YOKOTEN: ELEVATING YOUR PROCESS IMPROVEMENT

Yokoten is a very powerful concept. If implemented correctly, the process of yokoten can continuously improve processes throughout an entire organisation. Yet few organisations are neither aware of it or have considered using this very underrated tool. As...

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MAXIMISING YOUR SUPPLY CHAINS POTENTIAL

Let’s be honest about it, in today's ever changing dynamic business environment, virtually all operational processes are interrelated. In many cases, Value Chains have become very complex and in some cases very long. This is often done for all the right...

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CUSTOMER FOCUS – TAKING A LOOK IN THE MIRROR

Customer focus is something that almost every organization says it majors on. But do they? Like many consultants, I travel and stop in at a lot of hotels. Customer Service for a hotel is a major component of their business model. Delighting their customers...

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BUILDING A CULTURE FOR CHANGE

In this series of articles, I would like to take a little time to look at an aspect of cultural change that many people in business either do not understand  or simply shy away from because it is too difficult. And that is Leader Standard Work. So let’s...

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THE IMPORTANCE OF CORE PURPOSE IN BUSINESS

  Core Purpose, not to be confused with Company Vision or Company Values (which could be considered the “where” and “how”), a company’s core purpose is more about the “why”.  In fact, it could be considered the philosophical component that is often missing in...

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SELECTING THE RIGHT LEAN CONSULTANT FOR YOUR BUSINESS

Many organisations have been ‘burnt’ by a poor Lean Consultant. Those that come in looking smart, energetic, talking but not listening. The one’s with the smooth PowerPoint sales pitch, claiming to be the best with in the field. You know the type. Then once you have...

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THE LEAN CRUNCH PHENOMENA

Why do so many organisations fail to make Lean work successfully? Lets look at something we call the Lean Crunch Phenomena. Over the years, many companies have tried ‘Lean’, interestingly only a relatively small number consider that they have succeeded in making their...

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C O N T A C T

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